Frequently Asked Questions

Members of the press are not required to follow the same guidelines listed in our standard commercial photography and videography permit form. We do require the following:

• Notification of the time and date you plan to visit. 
• Clearance is required, which is completed by Denver Union Station

To arrange press access for filming, please contact [email protected]

The Crawford Hotel offers a total of 112 accommodation options including rooms, suites & lofts. These rooms take after the iconic history of Denver through unique designs and comfort

The Crawford Hotel offers valet parking services 24 hours a day 7 days a week. You may drop your vehicle off at our valet stand located at 17th and Wynkoop St.

Denver Union Station is open 24/7 for the following:

• The Crawford Hotel guests.
• Amtrak passengers & travellers. 

The Great Hall is closed for cleaning everyday from 12:00am to 5:30am

Personal photography is permitted inside the Great Hall and does not require prior permission from Denver Union Station management.

For detailed guidelines, see the official Photography Rules & Guidelines. Filming and commercial/portrait photography does require a photography permit through Denver Union Station. Email [email protected] to receive a permit request form.

Filming and commercial/portrait photography in the outdoor Plaza area (Wynkoop Plaza and surrounding space) are managed by the Downtown Denver Partnership and may require a permit.

The passenger loading zone is located on Wynkoop Street in front of Union Station.

To ensure a safe and enjoyable environment for everyone we ask all guests to adhere to Denver Union Stations Code of Conduct.

• You can view the full code of conduct here.
• The Code of Conduct outlines expectations for behavior, safety, and appropriate use of public spaces within the station.

Denver Union Station gift cards are only accepted at the following Union Station-operated establishments:

• Pigtrain Coffee
• The Cooper Lounge
• Baumé
• Milkbox Ice Creamery
• Terminal Bar

These gift cards are not valid at any other businesses located within Denver Union Station, including retail shops or restaurants not operated directly by Union Station.

The front desk can be found in the Crawford Parlour which is off Great Hall Central, featuring a dedicated lobby space and private elevators for your convenience.

The Crawford Hotel is located within the historic and iconic Denver Union Station with rooms on the upper floors. The address is 1701 Wynkoop Street, Denver CO, 80202.

If you are still inside Denver Union Station and have lost an item, here is what to do:

• Visit The Crawford Hotel’s front desk for assistance.

 If you have left the building, please contact security using the following options. 

• Email: [email protected]
• Phone: 303.319.8341

Denver Union Station does not have a dedicated parking lot. However, there are several convenient parking options available:

1. Street & Metered Parking

• Available throughout downtown Denver
• Operates on a first-come, first-served basis

2. Valet Parking (via The Crawford Hotel)

• Available 24/7
• Drop-off location: Valet Stand at 17th & Wynkoop St

Managed by The Crawford Hotel, located within Denver Union Station

Event inquiries depend on the specific area of the Plaza you wish to reserve:

• Central Plaza please contact Denver Union Station at [email protected].
• North or South Plaza, please contact the Downtown Denver Partnership here.