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Frequently Asked Questions

Denver Union Station gift cards are only valid at Pigtrain Coffee, The Cooper Lounge, ACME Delicatessen, Milkbox Ice Creamery, and Terminal Bar. They are not valid at any other businesses within Denver Union Station.

Currently, most of our businesses are open and ready to serve you. While Cooper Lounge is closed for renovations, you can visit all of the Cooper Lounge’s favorite bartenders at La Caverne in Union Station. Cooper Lounge will be back and better than ever in Summer of 2024.

Please head to our Dine & Shop page to see all of the businesses in Denver Union Station and support local!

Many of our businesses are open and excited to greet you! We have temporary walls surrounding the Great Hall – some of our seating is limited. We do have seating for patrons in front of Terminal Bar. And train and public transit passengers are welcome to wait on our benches inside. Join us in these exciting times with business as usual in most of our outlets and smiles aplenty!

  • Cooper Lounge is currently closed for renovations – please check out La Caverne Supper Club
  • Our Great Hall is currently under renovation and seating is limited, however our Terminal Bar seating is open and our patio is available in warm weather.

Yes! Inspired by the journey of the past decade, The Crawford Hotel has launched a remodel of its 112 luxe guest rooms that will continue to exude timeless elegance and vintage charm. Our award-winning hotel will also elevate the guest arrival experience with the creation of an exclusive lobby space separate from the Great Hall with private elevator access to guest floors. Please read more at The Crawford Hotel. 

Denver Union Station is open 24/7 for hotel and Amtrak guests. The Great Hall is closed for cleaning everyday from 12:00am to 5:30am.

If you are at Denver Union Station and have lost an item, please approach The Crawford Hotel’s front desk for assistance. If you have left the building and have lost an item, please contact security at [email protected] or by calling 303.319.8341.

Click here for rules regarding photography in the building. The Downtown Denver Partnership oversees filming and commercial photography in the outdoor Plaza area.

To provide an enjoyable and safe environment, all guests must follow the Code of Conduct.

The passenger loading zone is located on Wynkoop Street in front of Union Station.

Cooper Lounge is currently closed and will return in July after a renovation. ​​Upon its return, our stunning Cooper Lounge will be an even more special place to bring your loved ones. 

For booking of the Central Plaza, please contact Denver Union Station at [email protected]. For booking of the North or South Plaza, please contact the Downtown Denver Partnership here.

PigTrain and Milkbox will get a refresh of their spaces in the Fall. Stay tuned for more information and dates. Everything is business as usual here and we can’t wait to serve you a delicious cup of coffee or scoop of ice cream this summer!

Members of the press are not required to follow the same guidelines listed in our standard commercial photography and videography permit form, but notification and clearance are required. To arrange press access for filming, please contact [email protected]

Denver Union Station does not have a dedicated parking lot. Street and metered parking is available in downtown Denver on a first-come, first-served basis. Valet services are available 24 hours a day, 7 days a week through The Crawford Hotel; vehicles may be dropped off at the Denver Union Station Valet Stand, located at 17th and Wynkoop St.